Professional of the Year - Healthcare/Performance Improvement and Education

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Connie E. Gross

Title: Charge Nurse, Performance Improvement
Industry: Healthcare
Type of Organization: Medical Center
Major Product/Service: Patient care
Expertise: With over 10 years experience, Mrs. Gross serves as the lead charge nurse for the ER. She is responsible for performance improvement, nursing education and precepting. Mrs. Gross audits conscious sedation paperwork, restrain forms, hand hygiene, patient safety and pain management. She also audits CDAR forms and educates others on properly filling out the forms and investigating narcotic discrepancies. Mrs. Gross serves on the emergency response team for Haz Mat and is the training staff for an Ebola emergency. She serves on the Shared Governance Committee as well.
Geographic Area of Distribution: New Jersey
Affiliations: E.N.A.
University/Degree: A.S., Liberal Arts, 1982; A.S.N., 2005; Burlington County College; Certificate, Ohio Bible Institute, 1985; T.N.C.C. Certification
Born: August 15, 1962, Camden, New Jersey
Hobbies/Sports: Sewing, gardening
Spouse: Charles Gross
Children: 6 children; 2 step-children; 4 grandchildren
Work History: Mrs. Gross has experience as an ER staff nurse, ICU nurse, precepting and supplementing with performance improvement for the ER. Previously, she was chair and co-chair for the hospital PI committee. She assisted in ER competencies and taught boot campers about restraints, sepsis, code stemi, code neuro and conscious sedations.
Honors & Awards: Daisy Award for nursing excellence, 2011; Nominated for Nurse of the Year, 2x
Career Accomplishments: Mrs. Gross is very proud of winning the Daisy Award and being nominated for Nurse of the Year twice. She considers nursing to be a calling and encourages new nurses to always look past the outer appearance of a patient and treat everyone without bias.