|
Dulce E. Fernandez
|
| Title: |
Senior Manager, Facility Site Review |
| Industry: |
Healthcare |
| Type of Organization: |
Health Center |
| Major Product/Service: |
Patient care |
| Expertise: |
With almost 20 years experience, Ms. Fernandez manages and oversees the daily functions of the Facility Site Review Department. She is responsible for conducting various types of site reviews including required site and medical record reviews, physical accessibility review assessments, provider quality improvement liaison visits, investigative visits, focused reviews and educational visits. She communicates and collaborates with internal and external customers and other managed care plans. Ms. Fernandez connects with the California Department of Health Care Services at the state in order to implement changes needed to ensure a quality network of physicians. She advocates for members to receive access to care and ensures a safe environment within their physician's offices. |
| Geographic Area of Distribution: |
Los Angeles, California |
| University/Degree: |
R.N.; B.S.N., Mount St. Mary's University; Certified Master Trainer, Department of Health Care Services; Certified Public Health Nurse |
| Born: |
November 6, 1970, Philippines |
| Hobbies/Sports: |
Scrap booking, travel, family activities |
| Children: |
Charlize, Phillilp |
| Honors & Awards: |
Tier of Excellence Award, Oxford's Who's Who, 2015; Featured Member, Covington's Who’s Who, 2014; Most Improved Quality Award; Special Acknowledgement Quality Award, California Department of Health Care Services, 2008 |
